Ce Soir, The Blind Pig and BB Alfresco events and bars, collectively “Ce Soir” (referred to as “we” or “us”) for the purpose of this notice, are the data controllers and we are pleased to provide you with the following Privacy Notice.
We are working hard to serve our customers a little better every day. Looking after the personal data you share with us is a hugely important part of this. We want you to be confident that your data is safe and secure with us and understand how we use it to offer you a better and more personalised experience at our bars and events.
What this Notice covers:
We offer a wide range services we offer, so we want you to be clear about what this Policy covers. This Policy applies to you if you use our services (referred to in this Policy as “our Services”). Using our Services means:
Personal Data we Collect:
This section tells you what personal data we may collect from you when you use our Services and what other personal data we may receive from other sources.
When you become a customer at one of our bars, if you wish to hire a private room or enquire/book one of our specialist event services, you may provide us with:
When you browse our websites, we may collect:
When you contact us or we contact you about our Services, we may collect:
When you visit our bars:
How and Why We Use Personal Data:
This section explains in detail how and why we use personal data. In order to collect and process personal data about you we need to have a lawful basis. The main Lawful bases we rely on includes contract (where processing is necessary for the performance of a contract with you), consent (where you have given permission), and our “legitimate interests” (where processing is in the interest of our company and we believe you would have a reasonable expectation for us to do this).
Manage and improve our websites
Detect and prevent fraud or other crime
It is important for us to monitor how our Services are used to detect and prevent fraud, other crimes and the misuse of services. This helps us to make sure that you can safely use our Services.
Personalise your experience:
Contact you about our services
We want to serve you better as a customer, so we use personal data to provide clarification or assistance in response to your communications.
In order to resolve legal claims or disputes involving you or us.
For example, if you have any accident or there is an incident at one of our bars. This could include medical reports to assist with any claims made and required by our own insurers.
To monitor the safety of our bars in order to prevent and detect crime and anti-social behavior.
We record images using CCTV both inside and outside our premises in order to protect our business, the local community, customers and colleagues. Clear signs are displayed to show its use and images recorded will be retained for a period of 30 days from recorded date. These images will be disclosed to third parties only in the event of criminal activity on the premises, a formal request by a law enforcement agency or for internal investigations.
If you are using one of our social media pages, please remember that our page is provided via social media platform sites, such as Facebook, which has its own functionality, terms and privacy policies. Please ensure you have read these carefully and have checked your own personal settings to ensure you are happy with how your information will be used by the social media site. Our social media pages may make use of these functions, but we do not control them and are not responsible for them. We will not assume responsibility for data shared or the responsibilities of a data controller, that responsibility will remain with the social media provider.
We will monitor the social media site on occasion and, as soon as practically possible, any inappropriate entries will be removed.
Sharing personal data with third parties:
We may on occasions pass your Personal Information to third parties exclusively to process work on our behalf. We require these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice.
We do not broker or pass on information gained from your engagement with us without your consent. However, we may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. We may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of our premises, Staff, you as our customer and/or the wider community.
How do we protect personal data?
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by companies operating outside the EEA who work for us or for one of our service providers. If we do this, we ensure that your privacy rights are respected in line with this Policy.
How long do we use personal data for?
We will not keep your personal data longer than we need to, how long this is, depends on several factors, including:
You can at any time ask us to provide you with the retention schedule relating to your own personal data. We will provide this information in accordance with our policy and procedure for Data Subject Access Requests.
Your rights as a data subject
At any point whilst we are in possession of, or processing your data, you have the following rights:
If you would like a copy of the personal data, we hold about you can use the on-line Data Subject Access Request Form (click here) or write to:
Data Protection Lead
10 Caledonia Place,
You can also email us at email@example.com
To access what personal data is held, identification will be required
We will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license or passport. A minimum of one piece of photographic ID listed above and a supporting document is required such as a utility bill not older than three months. If we are dissatisfied with the quality of ID provided, further information may be sought before personal data can be released.
We will respond to your request within a four-week period, once your identification has been verified.
In the event that we refuse your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
We’d like the chance to resolve any complaints you have; however you also have the right to complain to the Jersey Office of the Information Commissioner about how we have used your personal data.
The details for each of these contacts are:
Ce Soir, attention of the DPC
10 Caledonia Place, Weighbridge, St Helier, Jersey, JE2 3NG
Telephone +44 (0) 1534 610422 or email firstname.lastname@example.org
Office of the Information Commissioner – Jersey
2nd Floor, 5 Castle St, St Helier, Jersey JE2 3BT
Telephone +44 (0) 1534 716530 or Email: email@example.com